Ongoing Support
Mobile App Maintenance & Support
Launching your app is just the beginning. We provide ongoing maintenance that keeps your iOS and Android apps running smoothly — OS compatibility updates, security patches, performance optimization, crash monitoring, and continuous feature development. Your app stays healthy so you can focus on growth.
Why Apps Need Ongoing Maintenance
Apple and Google release major OS updates annually, with beta cycles starting months earlier. Third-party SDKs deprecate APIs. Security vulnerabilities are discovered weekly. App Store policies change quarterly. Without proactive maintenance, your app will break, get rejected from stores, or become a security liability.
We handle all of this so you don't have to. Our maintenance team monitors your app's health 24/7, proactively updates for new OS releases, patches security issues before they're exploited, and continuously improves performance based on real-world usage data.
What's Included
Maintenance Services
OS Compatibility
Proactive updates for iOS and Android releases. We test during beta cycles and ship updates before new OS versions go public, ensuring zero downtime for your users.
Security Patches
Continuous vulnerability scanning, dependency audits, and rapid security patches. We monitor CVE databases and update affected libraries before exploits emerge in the wild.
Performance Monitoring
24/7 monitoring of crash rates, ANR rates, load times, memory usage, and API latency. Automated alerts when metrics exceed thresholds with rapid response to regressions.
Bug Fixes
Prioritized bug resolution with SLA-backed response times. We investigate root causes (not just symptoms), write regression tests, and verify fixes across device matrices.
Feature Development
Ongoing feature development driven by user feedback, analytics data, and business goals. Sprint-based delivery with regular demos and release cycles.
Store Compliance
App Store and Play Store policy monitoring and compliance updates. Privacy policy changes, data safety forms, and guideline compliance so your app stays listed.
Plans
Maintenance Tiers
FAQ
Maintenance Questions
What does maintenance include?
OS compatibility updates, security patches, bug fixes, performance monitoring, third-party SDK updates, App Store/Play Store compliance, server/API maintenance, and ongoing feature development.
How fast do you respond to issues?
Critical (app down): 1-hour response, 4-hour resolution target. High (major feature broken): 4-hour response, 24-hour resolution. Medium (minor bugs): next business day. 24/7 monitoring with automated alerting.
Can you maintain an app built by someone else?
Yes. We start with a code audit to assess quality, identify risks, and document architecture. Then we establish CI/CD, monitoring, and testing before taking maintenance responsibility.
How much does maintenance cost?
$2K-$15K/month depending on complexity, user base, platforms, and SLA needs. Basic (OS updates, security) starts at $2-3K. Full-service with features, monitoring, and priority support runs $8-15K.
Need App Maintenance?
Tell us about your app. We'll audit its health and recommend the right maintenance plan to keep it running smoothly.
Get Maintenance Quote